Privacy Policy

• Parents/Guardians (18+) create and own athlete portfolios.
• Coaches (18+) view or update athlete information only when a parent grants access.
• Athletes 13+ may sign in to a portfolio after a parent invites them.
• Junior Athletes (under 13) cannot create accounts. A parent creates the Junior profile and an Access Code and PIN for read-only access.

• Account information: name, email address, role, and sign-in details for adult and teen accounts.
• Age and residency confirmation: used to determine which account type is allowed. Exact dates of birth are not shown to coaches unless the parent turns that on.
• Athlete portfolio information entered by parents or permitted coaches: skills, goals, training, teams, competitions, awards, sizes, and links to photos and videos. Cheerfolio does not host uploaded photo or video files; media stays with the outside service where you keep it.
• Payment information: subscriptions are processed by our payment provider (Stripe). We do not store full card numbers.
• Technical information: limited data needed to run the service securely, such as session cookies, login attempts, and error logs.
• Problem reports you choose to send us.

Cheerfolio knowingly maintains information about identified athletes under 13. Parent-created profiles and read-only access do not, by themselves, satisfy any applicable requirement for verifiable parental consent under the Children’s Online Privacy Protection Act (COPPA). The following separates information supplied about a child from information collected when a child uses Junior access.

• Children cannot sign up or provide an email address.
• Junior access is read-only. Children cannot post, message, comment, upload photos or videos, or create public links.
• Junior profiles are never publicly shareable.
• Coaches see a Junior athlete's information only when the parent grants access, and only the sections the parent turns on.
• We do not use advertising, ad tracking, or behavioral profiling on Junior profiles or Junior sessions.

Parents can review, change, or delete their child's information, reset the PIN, or turn off Junior access at any time from their account. Parents may also contact us to request review or deletion.

Parent-provided information: a parent or an explicitly authorized collaborator may enter an athlete’s name, age information, skills, goals, teams, competitions, awards, sizes, and links to photos and videos stored on outside services. Read-only Junior access does not make this information anonymous or remove it from the scope of children’s privacy protections.

Junior-session technical information: authentication and service operation may involve IP addresses, cookies or session identifiers, browser and device information, login events, timestamps, security signals, and error or crash logs.

We use Junior-session technical information only for authentication, session continuity, security, fraud prevention, debugging, and service operation. We do not use or disclose it for behavioral advertising, cross-context tracking, retargeting, or behavioral profiling.

Where COPPA requires consent, Cheerfolio provides direct notice to the parent and obtains verifiable parental consent before the covered collection, use, or disclosure of the child’s personal information. Creating a parent account, accepting these terms, or enabling a coach access toggle is not, by itself, verifiable parental consent. We do not make unnecessary disclosures a condition of using the service.

• A parent may request a review of the personal information held about their child.
• A parent may request deletion of their child’s information and revoke permission for further collection, use, or disclosure, subject to applicable law.
• A parent may change collaborator permissions, reset the Junior PIN, or disable Junior access.
• Disabling Junior login is not the same as deleting the athlete’s profile or revoking all processing permissions. Contact us separately to request deletion or withdrawal of permission.

Send requests to cheerfolio@gmail.com. We may need to verify your identity and authority to act for the child before disclosing or changing information. If permission necessary to operate a Junior profile is withdrawn, the affected Junior service may need to stop. Do not send passwords, PINs, or identity documents in an initial email.

• To provide portfolios, coach connections, notifications, and resumes.
• To process subscriptions and manage billing.
• To keep accounts secure and prevent misuse.
• To respond to support requests and problem reports.

We do not sell personal information, and we do not use athlete information for targeted advertising.

• With identified coaches, co-parents, and invited athletes: granting section access authorizes disclosure of those sections to that person. This sharing choice does not replace any separately required verifiable parental consent.
• Share links: parents of athletes 13+ may create share links. Junior profiles cannot be shared.
• Service providers that host the service, send email, and process payments on our behalf.
• Legal reasons: when required by law or to protect users' safety.

Coach access: parents remain in control of athlete portfolios; editing requires an explicit grant. Removing permission ends that coach’s authorization to access the portfolio. Revoking access cannot retrieve screenshots or copies someone already made. Coach-added progress remains in the athlete’s portfolio when the coach removes an athlete or team; that does not give the former coach continued access.

Service providers: Lovable Cloud hosts the service, database, and sign-in. Stripe processes subscription payments and does not receive athlete portfolio information. Photos and videos are linked from the outside services you already use, under those services’ own policies.

• Control coach visibility for each section of a portfolio.
• Edit or remove portfolio information at any time.
• Delete your account from the account menu.
• Unsubscribe from non-essential emails using the link in those emails.

We keep children’s information only as long as reasonably necessary for the purpose it was collected, and then delete it. When a parent deletes a profile or asks us to, we delete the information from the active service; copies in backups, logs, or providers’ systems are removed as those records expire.

If we make material changes, we will update this page and notify parents before the changes apply to their child's information. Where COPPA requires it, Cheerfolio will provide updated direct notice and obtain new verifiable parental consent before a material change involving additional collection, use, or disclosure of a child’s personal information. Continued use alone does not replace that consent.

The operator responsible for Cheerfolio and the information described in this policy is:

Questions or requests: cheerfolio@gmail.com